Are you tired of long, unproductive phone calls that seemingly never end? Do you frequently struggle to manage your time effectively while handling telephone conversations? If so, you’re not alone.

Rules of Etiquette for Phone Skills in the Workplace. Your company image is everything -- it can make or break your success as well as your business reputation. The telephone is the first point of ...

"Phone etiquette definitely comes up," said Myles, 27, a program coordinator with Genesys Works. The Twin Cities nonprofit helps inner-city high schoolers get internships with IT companies to ...

When the phone rings in your office, do you see it as an opportunity or an annoyance? Practice management specialist Sally McKenzie has eight tips to help you turn those calls from potential patients ...