Who says customer service isn't king? Learn why customer support should be a priority in your business and how to make it happen.

EarthLink is ranked as the top internet service provider in Customer Satisfaction according to HighSpeedInternet.com’s recent customer survey.

A recent survey of 2,000 respondents says that a quarter of Americans would rather shave their heads than contact customer support.

Need help with Unimeal? Learn how Unimeal customer service works, how fast you can get a response, where to find contact details, and what real users say about the support team. FLORIDA CITY, FL ...

The main aim of customer service is to provide the customer with the necessary support to make their experience with the company as smooth and positive as possible.

With AI technology improving every day, online businesses are using virtual assistants and customer service bots to better support visitor experiences.

Gartner for Customer Service & Support Leaders provides indispensable insights, advice and tools needed to achieve mission-critical priorities, improve the customer experience and contain costs.

Hype Cycle for customer support services Generative AI, digital customer service, and conversational user interfaces (CUIs) will transform customer service and support by 2028, according to Gartner.

But customer service through social media has become strained. “Can you calm down and allow me some time to work please ??” Delta tweeted to an inquiring customer last year.

Customer service representatives may provide support over the phone, in person, or through online chat, email, text or social media – basically anywhere their customers are.

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?